SOCIAL MEDIA OPERATION POLICY

1. Operational objectives

The account will be used primarily for the purpose of sending out information in order to make more investors aware of the Group. As this account is for sending out information only, we will not reply to messages or comments individually. If you have any comments or enquiries, please contact us via 'Inquiries about business'. From this account's profile, you will find a link to "Inquiries about IR".

2. Copyright

Intellectual property rights for texts, images and other material on the Account belong to the Company or to persons with legitimate rights.

3. Disclaimer

(1) Although we take the utmost care with the information provided in the Account, we do not guarantee its validity or accuracy 100%. The Company accepts no liability for any damage suffered by users or third parties as a result of using the information in the Account.

(2) In no event shall the Company be liable for any damage (including damage suffered by users or third parties due to problems between users or between users and third parties in connection with the Account), disadvantage, etc. caused by the use of the Account or social media. (2) The information on the X shall not be used for any purpose other than for the purpose of the transmission of information.

(3) The information on X is current at the time of transmission and is subject to change. Comments and links to this account from other accounts do not represent official announcements or opinions of the Company.

(4) The Company reserves the right to suspend part or all of the Account at its discretion. The Company shall not be held liable for any damages resulting from the above changes or suspension.

4. Deletion of posts by users, etc.

Please be aware that if any of the following applies, the user's account may be deleted or blocked without prior notice.

• Content that violates or may violate laws, regulations, etc.
• Contents that defame or slander specific individuals, groups, etc.
• Any material that is intended for political or religious activities.
• Material that infringes the intellectual property rights of the Company or a third party, such as copyright, trademark rights or portrait rights.
• Advertisements, publicity, solicitation, sales activities or other commercial purposes.
• Content that discriminates or promotes discrimination on the basis of race, ideology, creed, etc.
• Material that is contrary to public order or good morals.
• Information that is false or untrue, or that promotes mere rumours or rumours.
• Items that are detrimental to privacy, such as identifying, disclosing or leaking personal information without the consent of the person concerned.
• Material that impersonates other users, third parties, etc.
• Harmful programs, etc.
• Inappropriate material including obscene expressions, etc.
• Material that alters part or all of the content transmitted by the Company.
• Items that are not related to the content transmitted by the Company.
• Other information that we deem inappropriate and links that include such content.

5. Policy changes

The policy may be updated at any time and any changes shall be effective from the time they are posted on our corporate website (https://www.zenken.co.jp).